We will never use ‘Dear User’ or ‘Dear Valued Customer’. We will always greet you personally using your Title and Surname. Find the website on a search engine so you can contact them to check if the email is genuine. This is how fraudsters get you to enter your details: with a link that goes to a fake site or pop-up. So, if you don’t find any, it doesn’t mean an email is genuine. But fraudsters are clever and can write without mistakes. Never use a number from a suspicious email.Ĭheck for spelling and grammar errors as these can be signs of a scam. Call the person or company on a number you trust to ask if they sent it. Fraudsters use threats or tempting offers so you react without thinking.įraudsters are after your details, so be suspicious if it doesn’t greet you by name. If it comes out of the blue and is about money or sharing your details, it’s a scam. If it doesn’t match the sender’s name, it’s a scam. Hover your mouse cursor over the address or tap it on a mobile device to show the sender’s full email. But they can’t make an exact copy of an email address. Fraudsters pretend to be genuine companiesįraudsters can copy a company name, logo or style.
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